HOW TO BECOME A GLO ZONE CUSTOMER OFFICER IN GHANA

Glo zone is a unique customer connect centre introduced by globalcom to compliment its walk in customer service experience available at its gloworld centers located across the country
Glo zone brings customers services such as getting info’s on glo products and services ,buying and registering Sim cards, recharge cards,glo phones etc  closer to its subscribers where they live
WHO IS ELIGIBLE TO BECOME A GLO ZONE OFFICER?
The following conditions/requirement are needed to apply to become a glo Zone customer officer
Individuals with more than five years experience in the service industry, preferably Telecom industry
Self employed in the service industry
Individuals with strong motivation
Individuals with strong management skills
Individuals with strong service delivery background
WHAT ARE THE RESPONSIBILITIES OF A GLO ZONE CUSTOMER OFFICER?
As a glo zone customer service officer,
1. you are to first adhere to Glo standard in term of standard, codes of conducts, process and procedures
2. Offer quality customer services to customers in your area of operation
3. Drive and increase the usage and awareness of glo products and services in your area of operation
4. Work toward customer’s retention, and uphold the Glo brand values by addressing customer issues promptly
 5. Refer all customer care issues beyond their control to a dedicated service line for immediate resolution

BENEFITS OF BECOMING A GLO ZONE OFFICER
The following benefits is attached to becoming a Glo zone customer officer
Attractive remuneration on acquisition and service of customers
Fully furnished Glo Zone outlets
Operational support from Glo on an on-going basis
Training and development of staff by Glo
Technical support from Glo network to efficient ensure service delivery
APPLICATION REQUIREMENTS
To apply to become a glo zone customer officer you are required to
1. Pay a non refundable fee of GHC100
2. Make Security deposit of GHC3000 on appointment
3. Present a Bank statement to prove financial capabilities to cover cost of Glo Zone Business
4. Financial statement (P&L, Balance Sheet, etc) of current Business
To apply, walk into any Gloworld outlet and pick an application form and also return same to any gloworld outlet on completion of the form
Currently glo zone is located in the following area.So you can increase the zone
GREATER ACCRA   >>>TESHIE NUNGUA, DZORWULU, TEMA ROUND ABOUT, ASHIAMAN
ASHANTI>>>>                                   ATONSU, ATIMATIM, EJINSU
CENTRAL>>>>                        WENNIBA 001,KASOA
WESTERN >>>>                     ASANKRANGWA, PRESTEA, ELUBO
EASTERN        >>>>                SUHUM, AKIM ODA
VOLTA>>>>                             HOHOE,KEITA
BRONG >>>>                            AFAO , GOASO
NORTHERN >>>>                    YENDI
UPPER WEST >>>>                 TUMU
UPPER EAST  >>>>                  BAWKU, NAVROGO

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